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Terms & Conditions

By accessing or placing an order on KidKik, you agree to these terms.

Order acceptance and fulfillment

  • Placing an order is a purchase request, not final acceptance.
  • Orders are confirmed only after successful verification, stock confirmation, and prepaid payment validation.
  • We may cancel or limit orders in case of pricing mistakes, stock mismatch, or suspected misuse/fraud.

Pricing and product information

  • We try to keep product descriptions, images, and prices accurate, but minor differences may occur.
  • Product details, offers, and availability may change without prior notice.
  • In case of a clear pricing error, we may cancel the order and notify you.

Payments

  • Orders are processed only after prepaid payment authorization.
  • Supported methods may include UPI, cards, netbanking, and wallets.

Shipping and delivery

  • Delivery timelines are estimates and may vary by pincode, courier network, weather, and peak loads.
  • Delay in transit does not automatically qualify for cancellation unless covered under applicable policy.

Support and issue resolution

  • If you face any order issue, our support team will guide resolution based on order status and evidence provided.
  • To avoid delays, customers must provide correct order and contact details when requesting support.

Accountability and use

  • You agree to provide accurate information at checkout.
  • Any misuse of the website, abusive behavior, or fraudulent activity may lead to order cancellation or account restriction.

If you have questions about these terms, please contact us through the Contact page.

Need quick help with an order?

Reach support with your order number for faster resolution.

Legal entity: MDGRY Solutions Private Limited
Address: KidKik, Pech Colony, Gali No. 2, H. No. 117, Hodal, Haryana, India - 121106
Email: [email protected] · Phone: +91 99104 71037

Contact Support