Privacy Policy

At KidKik, we respect your privacy and use your information only to process orders, improve your shopping experience, and provide support.

What we collect

• Name, phone number, email address, and delivery details
• Order, payment-status, and transaction-related information
• Basic device, browser, and site-usage data for performance, security, and analytics

How we use your data

• To process, ship, and deliver your orders
• To send order updates, invoices, and service communication
• To prevent fraud, improve product experience, and measure website/ad performance

Cookies and tracking technologies

• We use cookies and similar technologies to keep the site functional, remember preferences, and improve performance.
• We may use analytics and advertising tools (such as Google Analytics/Google Ads and Meta Pixel) to understand site usage and ad effectiveness.
• You can control cookies through your browser settings. Blocking some cookies may affect website functionality.

Children's privacy

• KidKik products are designed for children, but purchases must be made by a parent/guardian.
• We do not knowingly collect personal data directly from children.

Data sharing and processors

• We share only required details with trusted service providers to run our business operations.
• Typical processors include payment gateways, logistics/courier partners, analytics/ad platforms, hosting/CDN, and customer communication tools.
• We do not sell your personal data to third parties.

Data retention

• We retain personal data only as long as needed for order fulfillment, support, legal, tax/accounting, fraud prevention, and compliance obligations.
• When no longer required, data is deleted or anonymized in accordance with applicable laws and operational requirements.

Your rights and choices

• You can request access, correction, or deletion of your personal information by contacting support.
• You can opt out of non-essential promotional communication anytime.
• We may require verification before processing sensitive account/data requests.

Support

For privacy-related requests, please contact us at [email protected] or via the Contact page with your order number (if applicable).