Kidkik Returns & Exchange Policy | Easy School Gear Returns

KidKik generally does not accept returns or exchanges.

No return / no exchange

• All orders are final sale under normal circumstances.
• Please review product details, size/capacity, and images carefully before ordering.

Exception for defective product received

1. Email us within 48 hours of delivery at [email protected].
2. Share your order number and a single continuous unboxing/defect video as proof.
3. Include clear photos of the product and package label if requested.
4. Our team will verify and provide the best possible resolution.

Important notes

• Requests without valid unboxing/defect video proof may not be eligible.
• Resolution timelines depend on verification and logistics review.
• Keep original packaging and invoice until the case is closed.

Need help?

For support, email [email protected] with your order number.